POLICIES & PROCEDURES

*By registering for lessons at Romeo Gold Studios, students and parents agree to abide by the following policies and procedures. Download PDF now to save or print for your records.

Tuition & Registration

Tuition is posted monthly and is calculated on a per 30 minute weekly lesson basis. Your tuition will be based on the amount of lessons the student is expected to receive for the month ahead, factoring in dates the studio will be closed. Tuition is posted on the 1st of the month ahead and it is due by the 10th.

 

There is an annual $20 registration fee posted upon registration for the Fall/Spring session classes. Students who continue lessons throughout the Summer will get this annual registration fee waived.

Payment Forms

We accept cash, check, Visa, MasterCard, Discover, or American Express. For your convenience, we recommend automatic billing with our PayPal Payment Pro Service via My Music Staff. This is a proven safe, secure and convenient way to pay ongoing fees while enrolled at Romeo Gold Studios. Your credit card or debit card will be billed upon registration and on the 1st of each month thereafter.

Late Fees & Declined Payment Fees

If tuition payments are not received by the 10th of the month it is considered late and and late fee of $10 will automatically be applied, no exceptions. It is the students/parents responsibility to ensure we have been provided a valid credit/debit card information if enrolled in automatic billing. A staff member from RGS will attempt to contact you to fix the issue before applying late fees to your account. There is a $30 fee for any returned checks, in addition to any additional bank charges we incur.

Suspension or Dismissal

Romeo Gold Studios reserves the right to suspend or discontinue instruction of any student whose responsible party is delinquent in fulfilling his/her financial obligations past 30 days.

Additionally, RGS reserves the right to dismiss any student due to frequent absences, disciplinary problems, and/or parental noncompliance with studio policies.

Lesson Cancellation Policy

Teachers will offer make-up lessons to students who cancel their lesson with at least a one day notice. If the cancelled lesson is not rescheduled and the studio received notice at least one day in advance, RGS will credit the student’s account for the missed lesson, which can be applied to the following month’s tuition. Lessons that are cancelled on the same day as the scheduled lesson will be considered a forfeit of that lesson - no credit, refund, or make-up will be offered. Reasonable exceptions such as sudden illnesses, accidents, or emergencies will be considered. Students arriving late will not have their lesson time extended. This is an effort to create a fair and dependable work environment for our teachers.

Withdrawal Policy

There is no long-term contract. If a student wishes to discontinue their lessons, please notify the teacher and/or administrative staff at Romeo Gold Studios before tuition is applied for the next month. No refunds will be offered on tuition already paid, so we recommend to all students to finish out their last month of scheduled lessons before stopping lessons.

Severe Weather Closures

Severe Michigan weather and/or other emergencies often require Romeo Gold Studios to close and cancel all scheduled classes for the day to ensure the safety of all our students and staff. Weather closures will be announced no later than 2pm and will be posted via email, on our Facebook page, and on our website. Keep in mind, closure of Romeo Community Schools does not necessarily mean RGS will be closed as well. In the event of studio closures, make-up lessons or cancellation credits will be offered.

Holiday Closures

Romeo Gold Studios holiday closures typically mirrors Romeo Community Schools, though not always. These closures will be factored into monthly tuition and student’s will not be charged. No makeup lessons are given for holiday closures. Exceptions made be made by your teacher.

Parent Observation & Student Drop-off

Parents are invited to wait in our waiting room during their child’s lesson, where coffee and reading material will be provided. Each lesson room has a window where they may watch the lesson. We do not recommend parents to be inside the lesson room as it is often a distraction, although we understand that this is sometimes necessary for the comfort of the student.

For parents who do not stay, please make sure your child makes it inside Romeo Gold Studios via the Main Street entrance when dropping them off.

Media Consent & Release

Romeo Gold Studios reserves the right to photograph, film, or record audio of classes, programs, performances, and participants at all our facilities and events. Any photos, audio or video of students or families at RGS facilities or events may be used on our website, social media, or printed promotional material. There will be no compensation offered. By enrolling at Romeo Gold Studios, you consent to the video or audio recording or taking of photographs of you and/or your child for these purposes.

Digital marketing is a very large part of what makes Romeo Gold Studios special. We leverage our social media and online presence to promote and celebrate our students. If students or families are not comfortable being filmed or photographed, please communicate this with us.

(586) 372-8540

info@RomeoGoldStudios.com

121 S Main St, Ste D, Romeo, MI 48065

© 2019 Romeo Gold Entertainment